Terms and Conditions
Terms and Conditions
The general terms and conditions apply to all offers, orders and agreements that are made via the site of Justparfum.nl.
All prices are including 21% VAT and excluding the shipping costs (€ 3.95 in the Netherlands and € 9.95 in Belgium ).
Justparfum.nl uses a delivery time of maximum 8 days after the arrival of your payment, or so much shorter than stipulated in the agreement between the customer and Justparfum.nl. The delivery time is always counted from the moment the payment is received. If the product ordered by you is (temporarily) not available or sold out, we will notify you as soon as possible.
Justparfum.nl offers only original brand products with warranty. If a product has defects, you must notify us as soon as possible. This can be done for a maximum period of 14 days. Your invoice serves as a guarantee certificate. In case of complaints due to a defective product Justparfum.nl offers you the following options: You can exchange the product, we will not charge you extra shipping costs, or you can choose to refund the purchase price excluding the shipping costs.
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, it will return the product with all accessories and - if reasonably possible - in the original condition and packaging to the entrepreneur. To exercise this right you can contact us via [email protected] We will then refund the order amount due within 14 days after registration of your return.
Upon receipt of the return shipment Justparfum.nl will return the purchase price excluding shipping costs. If upon receipt of a return shipment it appears that the product has been opened, used or damaged, then Justparfum.nl reserves the right to apply a reduction to the amount to be refunded.
All correspondence on the basis of these conditions must take place at the address below. Return address:
2316 XC Leiden
Tel. 071 5249274
Mob: 06 19 16 35 35 (24 hours 7 days)
Whatsapp: 06 41 97 81 55
KvK Leiden: 63551454